Description
The high-performance quad-core short depth TS-431XeU includes a 10GbE SFP+ port to fully support 10GbE high-speed networks at a budget price with maximized ROI. The short depth design is perfectly suitable for installing the TS-431XeU in a compact rack, or places with a lot of cabling. The TS-431XeU provides versatile all-in-one functionality and unique features including VJBOD (Virtual JBOD) - an economical way to utilize unused NAS storage space for expanding the storage capacity of other QNAP NAS - and Container Station - that allows users to rapidly develop and deploy Internet of Things (IoT) apps. The TS-431XeU is a cost-effective storage solution designed for growing businesses looking for backup, restoration, private cloud, storage for virtualization, and to future-proof their IT infrastructure for 10GbE networks.
- The short depth design is suitable for installing in smaller racks or space-constrained locations
- 10GbE readiness, SSD caching, and encryption acceleration engine
- VJBOD allows using the TS-431XeU to expand the storage capacity of other QNAP NAS
- Containerized virtualization and IoT app development with Container Station
- Build a private cloud to centrally organize & manage files and backup tasks
- Secure access with VPN Server & VPN Client
- Qsirch, the full text search engine, helps quickly locate files on the NAS
- Expand the total storage capacity up to 24 drives by connecting up to 2 QNAP expansion enclosure (UX-1200U-RP or UX-800U-RP)
Smaller Footprint for Bigger Opportunities
Compared to a traditional 4-bay rackmount NAS, the TS-431XeU has a depth of only 11.46 inches (291 mm). This makes the TS-431XeU an excellent choice for smaller racks, and the unused space can be reserved for cabling or ventilation. The TS-431XeU is space-saving for flexible deployment and is especially suitable for multiple locations and applications including offices, audiovisual rooms and security surveillance recording.
Quad-core CPU and built-in one 10GbE SFP+ port
The TS-431XeU is equipped with an Annapurna Labs, an Amazon company, Alpine AL314 quad-core 1.7 GHz ARM® Cortex-A15 processor with SATA 6Gb/s and up to 8GB DDR3 RAM. Its encryption acceleration engine provides unmatched encryption performance in its class with AES 256-bit full NAS volume encryption, boosting system performance & security while ensuring the safety of sensitive business data stored in the TS-431XeU. Besides two Gigabit Ethernet ports, the TS-431XeU also includes a 10GbE SFP+ port to fully support 10GbE high-speed networks for businesses that demand higher bandwidth for virtualization and fast backup & restoration of an ever-growing amount of data.
Reduce the impact of ransomware or system failure with Snapshots
The TS-431XeU supports snapshots, which can record the system status and data at any single moment*. If the system unexpectedly fails or is infected with ransomware, you can instantly restore files from a snapshot. The intuitive snapshot tool in the QTS Storage Manager can be used to take snapshots of your data, and restore data from snapshots if necessary. Always take regular snapshots to ensure the safety of your files and data.
* For a single volume/LUN, up to 64 versions are supported. For the whole NAS, up to 256 versions are supported. Snapshot support will be added to the TS-431XeU in the upcoming QTS 4.3.4.
High reliability design ensuring business continuity
The business-ready TS-431XeU is designed to provide 24/7 operations and services. The support for comprehensive RAID configurations and hot-swapping allow for replacing hard drives without service interruption. QNAP's advanced RAID recovery technology also helps if any healthy drives are accidentally removed from a degraded RAID volume. The system can be recovered by reinserting the wrongly-removed hard drives so the data can still be accessible. The TS-431XeU delivers high reliability and efficiency with support for multiple port-trunking modes including fail-over support.
VJBOD: Maximize storage utilization across multiple QNAP NAS
Besides using expansion enclosures, there is an additional option to expand NAS storage capacity. QNAP VJBOD (Virtual JBOD) is network-based JBOD, allowing you to expand the storage of a QNAP NAS with multiple QNAP NAS units. The TS-431XeU offers great potential for economically expanding the storage of other QNAP NAS with VJBOD, and to create virtual storage pools and volumes on virtual disks for operating NAS services.
Note: The remote QNAP NAS must support iSCSI and Storage Pools and use QTS 4.2.1 (or newer).
Rapidly deploy IoT apps with Container Station
QNAP Container Station exclusively integrates LXC and Docker® lightweight virtualization technologies, allowing you to operate multiple isolated Linux® systems on the TS-431XeU as well as download apps from the built-in Docker Hub® Registry for unlimited containerized applications. What's better, Container Station supports the QIoT Containers platform that helps quickly structure your IoT environment and deployment on your private IoT cloud, boosting microservices and modernizing legacy applications to drive more business opportunities.
QTS - The intelligent NAS operating system
With multiple applications and functions, QTS enhances management efficiency, personal productivity, entertainment, and much more. The user-friendly QTS features an intelligent desktop that allows you to find desired functions quickly, monitor important system information on a real-time basis, open multiple application windows to run multiple tasks concurrently with greater working efficiency, and provides a built-in App Center with install-on-demand apps to extend NAS functionality. Empowered by intelligent agent services that simplify system operations and management, QTS breaks down barriers of devices, platforms, and geography to provide you with the optimum cloud experience.
Optimized collaboration with cross-platform file sharing and sync
The TS-431XeU centrally stores data, logs and various files, and supports SMB/CIFS, NFS, and AFP protocols for file sharing across Windows®, Mac®, Linux®/UNIX® networks. Coupled with Qsync - a utility that turns a QNAP NAS into a safe, high-capacity data center for file synchronization - any file uploaded to the TS-431XeU will be made available for all linked devices, such as computers, laptops or mobile devices. You can sync shared folders and team folders for group file sharing, greatly enhancing the flexibility of team projects and collaboration.
Well-rounded backup & disaster recovery solutions
The TS-431XeU offers flexible backup solutions for Windows® and Mac® users. It also supports Hybrid Backup Sync that consolidates backup, restoration and synchronization functions (using RTRR, rsync, FTP, CIFS/SMB) for easily transferring data to local, remote and cloud storage spaces as a comprehensive data storage and disaster recovery plan. Supported cloud services include Amazon® Glacier, Azure™ Storage, Google Cloud Storage™, Google Drive™, Microsoft® OneDrive® for Business, Dropbox®, Amazon® Drive, Yandex® Disk, Box®, hubiC® and Amazon® S3/OpenStack Swift/WebDAV compatible services.
Comprehensive security to protect your data
In open network environments, business data may be exposed in a potential hack. The TS-431XeU provides numerous security options, such as antivirus, encrypted access, IP blocking, 2-step verification, and more. IT administrators can also control the access rights of each user to different folders, preventing unauthorized access to important files. The TS-431XeU supports AES 256-bit encryption, preventing sensitive business data from unauthorized access and breach even if the hard drives or the entire system were stolen. Windows AD server, LDAP server, and built-in LDAP service are also supported.
Secure access with VPN Server & VPN Client
With the new QVPN app which integrates settings for VPN server and VPN client, the TS-431XeU can be used as a VPN server with L2TP/IPsec, OpenVPN, and PPTP support, allowing you to securely access data shared within private local networks. It can also be used as a VPN Client to connect to other VPN servers (connecting multiple servers at the same time is possible) or virtual private networks through PPTP and OpenVPN for secure data transmission. You can connect devices to your NAS and the VPN server at home to access data on the LAN; via VPN Client on your NAS, for example, you can connect to VPN servers in foreign countries for accessing regionally-restricted services.
Qsirch - a smarter, faster way to search
The TS-431XeU supports Qsirch, a proprietary search engine for quickly finding files. In addition to previewing files with thumbnails, content abstract and keyword hints, Qsirch even remembers your search history allowing you to quickly navigate to files you've previously searched for. The Qsirch Helper extension (for Google Chrome™ and Mozilla Firefox®) can also be used to search for files on your NAS when using Google Search™. Qsirch provides a huge productivity boost by greatly reducing the time spent looking for files on the NAS.
QmailAgent: A mailroom center for your private cloud
QmailAgent is an online email client that helps you manage multiple email accounts, allowing you to access all of your emails and to easily switch between different accounts. It provides complete functionality for composing, reading and organizing emails. You can even attach files, photos and documents directly from the TS-431XeU when composing emails. iOS® and Android™ users can use the QmailClient app to quickly check multiple email accounts with mobile devices, and to browse & send emails using the QmailAgent on their TS-431XeU.
Comprehensive surveillance solution providing 24/7 security
Surveillance Station is a professional network surveillance Video Management System (VMS) that offers a user-friendly management interface, over 3,000 compatible IP camera models, and expandable IP camera channel licenses. It supports real-time monitoring, video & audio recording and playback with a wide range of customizable settings. You can use iOS® or Android™ Vmobile app to manage the monitored channels anytime and anywhere to safeguard your office environment, or install the Vcam mobile app to turn your device into a network camera to instantly record to your TS-431XeU. The TS-431XeU offers 2 free IP camera channels and you can expand up to 30 channels by purchasing additional licenses.
Easily expand storage capacity
The TS-431XeU's storage capacity can be expanded as needed to meet the demands of rapidly-growing data, making it ideal for storage-intensive applications such as video surveillance, data archiving, TV broadcast storage, and more. By connecting the TS-431XeU to a QNAP expansion enclosure you can expand the TS-431XeU's storage on-demand, and use the QTS Storage Manager to easily manage the newly-added capacity without any downtime.
- Using an UX-800U-RP and an UX-1200U-RP, up to 24 (4+8+12) drives are supported.
- Using two UX-800U-RPs, up to 20 (4+8+8) drives are supported.
- Using an UX-800U-RP or an UX-1200U-RP, up to 12 (4+8) or 16 (4+12) drives are supported.
With the support of QJBOD Express (JBOD enclosure roaming)*, you can connect a large-capacity QNAP expansion enclosure to the TS-431XeU, and migrate data to another NAS through the JBOD enclosure without needing network connectivity.
* RAID groups of storage pools cannot cross multiple enclosures.
** You can create a volume over 16TB, but its storage space cannot be expanded. Volumes smaller than 16TB can only be expanded up to 16TB by using online capacity expansion. For the best use of storage space on your NAS, please create multiple volumes.
Quiet and Energy Efficient for 24/7 Operation
The TS-431XeU utilizes an energy-efficient quad-core ARM processor that maintains high performance in system operations without running up a high electricity bill. With a noise level of just 20.3dB, and power consumption of 12.42W (sleep) or 30.99W (active), the TS-431XeU is ideal for providing an always-online business cloud and other around-the-clock applications. Additional energy-saving features include hard disk standby, scheduled power on/off, and Wake on LAN.
Test environment:
TS-431XeU, with 4 WD Red HDD (1TB) installed and formed a RAID 5 array; noise level measured at bystander positions, at a distance of approx. 1.2m from the TS-431XeU.
Additional SMB-ready features
The TS-431XeU supports various business applications as an all-in-one Turbo NAS with cost-efficiency.
Specifications
| CPU | AnnapurnaLabs Alpine AL314 32-bit ARM® Cortex-A15 4-core 1.7GHz processor |
| CPU Architecture | 32-bit ARM |
| Floating Point Unit | ✓ |
| Encryption Engine | ✓ |
| System Memory | 2 GB SODIMM DDR3 (1 x 2 GB) |
| Maximum Memory | 8 GB (1 x 8 GB) |
| Memory Slot | 1 x SODIMM DDR3 |
| Flash Memory | 512MB (Dual boot OS protection) |
| Drive Bay | 4 x 3.5-inch SATA 6Gb/s, 3Gb/s |
| Drive Compatibility | 3.5-inch bays: 3.5-inch SATA hard disk drives 2.5-inch SATA hard disk drives 2.5-inch SATA solid state drives |
| Hot-swappable | ✓ |
| SSD Cache Acceleration Support | ✓ |
| Gigabit Ethernet Port (RJ45) | 2 |
| 10 Gigabit Ethernet Port | 1 x 10GbE SFP+ |
| Wake on LAN (WOL) | ✓ |
| Jumbo Frame | ✓ |
| USB 3.2 Gen 1 port | 4 |
| Form Factor | 1U Short Depth Rackmount |
| LED Indicators | HDD 1-4, Status, USB, LAN1-3 |
| Buttons | Power, Reset |
| Dimensions (HxWxD) | 44 × 439 × 291 mm
Excludes ear hook and the protruding part of the Power Supply Unit.
|
| Weight (Net) | 4.15 kg |
| Weight (Gross) | 5.78 kg |
| Operating Temperature | 0 - 40 °C (32°F - 104°F) |
| Storage Temperature | -20 - 70°C (-4°F - 158°F) |
| Relative Humidity | 5-95% RH non-condensing, wet bulb: 27˚C (80.6˚F) |
| Power Supply Unit | Open-frame 100W, Input: 100V-240V ~ / 3.5A, 50Hz-60Hz |
| Power Consumption: HDD Sleep Mode | 12.42 W |
| Power Consumption: Operating Mode, Typical | 30.99 W
Tested with drives fully populated.
|
| Fan | System fan: 3 x 40mm, 12VDC |
| System Warning | Buzzer |
| Kensington Security Slot | ✓ |
| Max. Number of Concurrent Connections (CIFS) - with Max. Memory | 400 |
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Refund Policy
Before your contact us for return and warranty of your purchase, please be aware the following terms and conditions.
*All return enquiry should send to RA@pclan.com.au to avoid delay.
- All products must be installed by a qualified technician or knowledgeable person. Any damage or faulty due to incorrect installation may void the product warranty.
- Any warranty requires proof of purchase (invoice) issued by PC LAN Pty Ltd. For missing invoice and enquiry for invoice search or re-print, $15.00 administration and processing fee will be charged. Please contact accounts@pclan.com.au for your enquiry.
- Customer should contact the manufacturer for their support and advice as the majority of warranties are directly provided by them. As a reseller, PC LAN is also required to comply with these requirements. If the manufacturer is unable to offer a replacement or repair for a faulty product and instructs the end user to return the product. Customer should contact us with the reference/case number provided by the manufacturer, along with our tax invoice number. Our team will then contact the supplier to verify the return/replacement authorization and initiate a return case.
- If the returned product is found to be physically damaged during transit due to inadequate packaging, the warranty will be voided and the product cannot be exchanged or refunded.
- All returned items will be tested upon arrival and will attract a handling fee of $20 plus return postage to customer if found to be in perfect working condition.
- Please note free or bonus items are covered only by 7-day-Dead-on-Arrival policy, hence please contact us at once if the item is found to be defective within 7 days of receiving. Please feel free to contact us if there are any questions.
- Due to health and hygiene reasons, microphones, earphones and headphones can only be returned if they are unopened within 30 days of purchase and are completely sealed or faulty.
- The benefits provided to you under the various warranty of different items are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act. In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For more information visit Australian Consumer Law's website
Page Index
- Change of Mind / Non-Faulty Returns
- Dead on Arrival (DOA) & Warranty Returns
- Return of Faulty Products
- Manufacturer Contact
1. Change of Mind / Non-Faulty Returns
We encourage customers to carefully consider their purchases before placing an order. However, if a non-faulty item needs to be returned due to a change of mind or incorrect purchase, please refer to our policy below:
- The item must be in stock at PC LAN at the time of purchase. Custom build items and special order-in items that are not part of our regular inventory may be rejected.
- The item must be returned within 30 days of delivery in its original undamaged packaging.
- The item must be unused and still factory sealed.
- If the item has been opened, a restocking fee of 20% will be charged as the item is no longer considered brand new.
- If the item has been used, the return may be rejected or a restocking fee of up to 50% may be charged.
- Any delivery or insurance costs incurred are not refundable and not included in the restocking fee.
- We reserve the right to refuse a refund if the item is not in resalable condition, including damaged or missing packaging or parts.
- Software, printers with unsealed ink, and other consumable items cannot be returned.
- Microphones, earphones, and headphones can only be returned if unopened and completely sealed within 30 days of purchase due to health and hygiene reasons.
- To initiate a Change of Mind / Non-Faulty return, request must be sent to RA@pclan.com.au wihtin 14 days of purchase for final approval.
2. DOA & Warranty Returns
All brand new products (with the exception of consumable products and software) sold by PC Lan Pty Ltd are covered by Australian manufacturer warranty. For used or ex-demo product, warranty terms will be stated in the listing, or otherwise, customer can contact us for warranty information.
2.1. DOA Returns (Product Dead on Arrival)
If your item is confirmed to be defective when delivered, it will be treated as Dead On Arrival (DOA). The DOA period is 14 days from your invoice date. DOA claims are eligible for a refund or replacement after the faulty item has been returned to us.
Please note:
- Customer must contact us within 14 days of your invoice date.
- In order to expedite your DOA claim, please obtain a manufacturer reference number which confirms that your item may be faulty.
- Customers are responsible for covering the shipping costs of returning faulty items, while PC Lan will cover the return freight costs for replacement units. We do not offer reimbursement for any shipping costs incurred by customers.
- The item should be returned to us within 14 calendar days of the issuance of the return label. Where possible, all items should be packed in the original, undamaged /unmarked packaging including any accessories, manuals and documentation that shipped with the item. If the accessories are missing, we reserve the right to reject the DOA claim or apply only a partial refund
- The processing time for a DOA return is up to 2 weeks from the time we receive it. This allows us to send the DOA unit to the vendor for testing and fault verification.
2.2. Warranty Returns
If a product is outside the 14-day DOA period, the standard manufacturer warranty terms will apply. As some of our products, like electronics and computers, require specialized support, we strongly recommend that you first contact the manufacturer for troubleshooting assistance. Their support team is more knowledgeable in diagnosing and resolving issues and can help minimize delays that may arise from us acting as an intermediary. However, if the manufacturer is unable to assist, our team can step in and provide further assistance. Our product's Manufacturer Contact.
Please note:
- Customers are responsible for covering the shipping costs of returning faulty items, while PC Lan will cover the return freight costs for replacement units. We do not offer reimbursement for any shipping costs incurred by customers.
- The processing time is generally 1-3 weeks from the time we receive the faulty unit.
- Certain products requires end-user contact manufacturer support team to obtain reference number for processing warranty claim. Please check our Manufacturer Contact for details.
- Please note that the warranty claim may result in a repair, replacement, or store credit at PC LAN, depending on the manufacturer's approval. Refunds are not available under any circumstances.
- Invoice or Order number and item's serial number (if applicable) must be provided for warranty claim. We cannot process warranty request without proof of purchase.
3. Return of Faulty Products:
Once we receive a faulty product, we will send it to the manufacturer or their authorized service center for assessment. However the return will be rejected in below cases:
- without PC LAN approved RA Number attached on return package
- item is damaged due to misuse or inadequate packageing in transit
- serial number does not match tax invoice record
After we receive the repaired or replacement unit from manufacturer, we will arrange return delivery to you.
Note: If the fault is not covered by the manufacturer's warranty or extended warranty (if applicable), we will provide you with a quote for the repair cost and any costs associated with the processing of the return prior to returning the product(s) to you.
4. Manufacturer Contact:
|
Company |
Phone/Email |
|
Acer Service Centre |
1300 362 328 (Laptop, LCD) |
|
APC |
13 73 28 (Tech Support) |
|
ASUS |
1300 278 788 |
|
Belkin |
1800 235 546 (English only 24/7) |
|
Cisco |
1800 805 227 |
|
CyberPower |
1300 431 808 |
|
D-Link |
1300 766 868 |
|
Dahua |
1800 327 457 |
|
Eaton |
1300 877 877 |
|
Epson Service Centre |
1300 361 054 |
|
Fujitsu Service Centre |
1800 288 283 |
|
Fujixerox |
1800 883 668 |
|
LaCie |
*Please contact LaCie (Seagate) for Warranty |
|
Lenovo |
131 426 |
|
Lexmark (Return to PC Lan) |
(07) 3377 5888 |
|
LG Service Centre |
1800 643 156 |
|
Linksys |
1800 605 971 |
|
Logitech |
1800 025 544 |
|
HP Service Centre |
131 047; 1300 721 147 (Printer); 131 047 (scanner) |
|
IBM Service Centre |
1800 289 426 |
|
Kingston |
1800 620 569 |
|
Motorola |
1300 138 823 |
|
Zebra |
1800 457 439 / TSAPAC@zebra.com (Printers) |
|
Philips |
1300 651 993 |
|
Qnap |
Contact QNAP Support |
|
Samsung Service Centre |
1300 362 603 |
|
Seagate |
|
|
Sony |
1300 137 669 |
|
Synology |
Contact Synology Support |
|
Toshiba |
(02) 9887 6000; 13 30 70 |
|
Viewsonic Centre Centre |
1800 880 818 |
|
Wacom |
(02) 9422 6700 |
| Western Digital |